Privacy Policy

Last Updated: January 2026

Welcome to arenaplusph. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, process, and protect your personal information when you use our platform for sports betting and online casino services.

                 Our Commitment: We utilize advanced encryption technologies and strict internal protocols to ensure your data remains confidential and secure at all times.
            

1. Information We Collect

To provide you with the best gaming experience, we collect several types of information, including:

Personal Identification: Name, date of birth, and identity documents to verify your age and eligibility.
Contact Information: Email address, phone number, and mailing address.
Financial Data: Transaction history, payment method details, and banking information for deposits and withdrawals.
Technical Data: IP address, browser type, device information, and login timestamps.

2. How We Use Your Information

The data we collect is used to maintain a safe and functional environment:

Facilitating account creation and your ArenaPlus login process.
Processing bets, financial transactions, and payout requests.
Complying with legal and regulatory requirements in the Philippines.
Detecting and preventing fraudulent activities or underage gambling.
Personalizing your user experience and providing customer support.

3. Data Security and Protection

At arenaplusph, we implement professional-grade security measures. Your data is stored on secured servers and protected by industry-standard firewalls. All financial transactions are encrypted using Secure Socket Layer (SSL) technology to prevent unauthorized access by third parties.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, keep you logged in, and analyze site traffic. You can manage your cookie preferences through your browser settings, although some features of the platform may be limited if cookies are disabled.

5. Third-Party Disclosure

We do not sell or trade your personal information to outside parties. However, we may share data with trusted partners who assist us in operating our website and conducting our business, such as:

Payment gateways and financial institutions.
Regulatory bodies and law enforcement when required by law.
Identity verification services to prevent fraud.

6. Your Rights

As a valued user of arenaplusph, you have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request the deletion of your account and personal data, subject to legal retention requirements.
Opt-out of promotional communications at any time.

7. Policy Updates

We reserve the right to modify this Privacy Policy to reflect changes in our practices or legal obligations. We encourage users to review this page periodically to stay informed about how we are protecting their information.